Annual Member Survey 2009

Help the Starlight Children's Foundation and you could win a gourmet hamper - just by completing the Intel Let's Talk Business Member survey online.

We'd like to ask you to spend a few minutes providing your valuable feedback on the Intel Let's Talk Business program.

By doing so, you’ll be helping us make continual improvements to the program so that the service we provide really helps your business success. At the same time you’ll be helping Australia’s seriously ill and hospitalised children. For every Let’s Talk Business member who completes our annual survey, Intel Australia will donate $5 to the Starlight Children’s Foundation.

1.
How has the Intel Let's Talk Business program helped your PC sales? You can choose more than one option.

 I'm selling more PCs overall
 I'm selling more PCs with higher specifications
 I'm selling more Intel® processor-based PCs
 I'm able to convert enquiries into sales more often
 I'm getting more repeat business
 My customer relationships have improved
 It hasn't had much impact on my sales
2.
Which of these program elements have you used most often? You can choose more than one option.

 Let's Talk Business Web Portal
 Point of sale, merchandising materials
 Co-marketing materials(postcards, email templates)
 Advertising materials(web banners, print ad templates)
 Sales tools/processor roadmaps
 Training materials
 Invitations to seminars, training events
 Intel Retail Advantage
3.
What do you like about the Intel Let's Talk Business portal? You can choose more than one option from those given below

 Ease of navigation
 Ability to find other Intel channel programs
 Expanded advertising and marketing materials
 Layout & design
 Videos
 Processor selector
 Ability to update my profile
 Other -
4.
Are there any specific issues you would like to mention about the Intel Let's talk Business portal?

5.
Have your ordered/downloaded any materials from the marketing toolbox page?

 Yes
 No

6.
Which of the following statements would you say describes the messaging on the Intel Let's Talk Business program materials?

 The messaging is appropriate only for me as it is sufficiently technical to help me understand what I am selling
 The messaging is appropriate only for my customers as it only talks about benefits to their business
 There is good mix of materials targeting both me and my customers
 The material does not do justice to addressing either my needs or my customer's needs
7.
How can we improve the program resources?

8.
Would you recommend the Intel Let's Talk Business program to other salespeople in IT?

 Yes
 No

9.
What topics/issues would you like to hear about from Intel? Please indicate one or more of the following:

 New Intel processors & technologies
 Mobility
 Wireless
 Servers for small business
 Energy efficiency
 Security
 Managed services/SAAS - software as a service
 Cloud computing
 Other -
10.
How do you communicate with your customers? Please choose one or more of the options below:

 Through my own website
 Web banners
 In store retail merchandising
 Outbound sales reps
 Outbound telemarketing calls
 Email
 Depend on WOM(word of mouth)
 Newsletter
 Print advertising
 Seminars
 Other -
 I do not actively market to my customers
11.
What technologies do you sell? Choose one or more options and indicate how many units/month you sell on average.
Technologies Avg Units Sold/Month
 Desktops
 Notebooks
 Servers
12.
Do you build your own brand of PCs?

 Yes          No
13.
Do you build your own brand of servers?

 Yes          No
14.
What's the most popular processor you're selling to small business customers?

 Intel Core™ i7 processors
 Intel Core i5 processors
 Intel Core 2 Quad processors
 Intel Core 2 Duo processors (with & w/out vPro™ technology)
 Intel Centrino® 2 processors (with & w/out vPro technology)
 Intel Centrino Duo processors
 Intel Celeron® processors
 Intel Pentium® D processors
 AMD processors
15.
What are the biggest challenges facing your business? You can choose more than one option.

 Customer loyalty/customer satisfaction
 Difficulty in finding new customers
 Competition
 Customers delaying purchases
 Shrinking margins
 Revenue
 Predictability of revenue
 Staff Training
 Keeping up to date on new technologies & products
 Overall slowdown due to the global financial crisis
 Other -
16.
Do you recall having seen this campaign?


















 Yes
 No


If you cannot see the image, please click here

In order to understand and service you better, we would like to understand a little more about your business. Could you answer the following questions?

17.
Do you have shopfronts?

 Yes
 No
18.
Are you an Intel® Channel Partner?

 Yes          No

Thank you for your continued support and for making the time to take the survey.